- What documents do I need to rent a vehicle?
You need to submit a copy of your Passport, any other valid ID, a screenshot of your LTMS digital license (including URL), and a selfie holding your license.
Frequently Asked
Questions
Everything you need to know before renting with MAJESTÉ Car Rental. From requirements and payments to delivery and vehicle usage, we've got you covered.
Booking Requirement
- Can I still rent even if i’m not the driver?
Yes. The contract will be named after you and the documents should be your documents but we will be needing the driver’s screenshot of the LTMS digital license (including URL), and a selfie holding the license, and one valid ID.
- Is a security deposit required?
We have 2 options to serve as your security deposit.
A. You need to surrender your provided documents to us (Passport and another valid ID) except the driver’s license.
B. If either one of the IDs is not available, a cash deposit of ₱5,000 will apply. The cash deposit is refundable given that the vehicle is returned in its current state or condition from the day of release.
- How do I secure my booking?
Complete all the requirements, fill out the reservation form, and settle a reservation fee of ₱1,000 thru bank transfer or Gcash.
Payment and rates
- How do I settle the remaining balance?
The remaining balance shall be paid in full on the day of release of the vehicle.
- What payment methods do you accept?
We accept cash-on-delivery/pickup, bank transfer, or Gcash.
- If I opt for the vehicle to be delivered to me, how much would that cost?
Our delivery fee depends on the distance from our location to your provided delivery address. We apply KM-base charge. ₱25/km for Vios and ₱31/km for Innova. The given rate is good for delivery and pickup already (2-way).
- Do you have a car wash fee?
Yes. A car wash fee is required. ₱200 for Vios and ₱260 for Innova.
Vehicle usage
- Can I travel outside Metro Manila?
Yes. You can definitely travel outside Metro Manila. Rate will depend on the distance.
- Is there a mileage limit?
No. We offer unlimited mileage during your rental period.
- What happens if I exceeded the rental period?
Late return fees will apply. You may review our Terms & Conditions for this matter.
- Is the car RFID-ready?
Yes. Our vehicles are RFID-ready. You can travel thru major expressways without the hassle of queueing for cash payment..
Still have questions? We’re happy to help.
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